Return Policy

Our PETSSIFIED.COM Refund & Return Policy is very simple:

If you’re not 100% unconditionally satisfied with your pet supplies, you can return them. That’s that!

We honor a 30 Day Refund & Return Pet Supplies:

  • Must be returned with their full parts or pieces that come with the product.
  • In the event that the product did not have all pieces or parts in their packaging, then you will need to take a picture of the return, attach it to the order and request for the return.
  • We do this so that we can understand the reason of the return electronically

We honor a 10 Day Return Policy on Pet Food, Treats and Snacks.

  • Recalled by a Manufacturer for return
  • Unopened or at least 75% not used

Our Specific Manufacturer Policy for Returns and Time Limits for Returns:

    Days to Return & Restocking Fees
  • PetSafe, Innotek and SportDog:
    • 0-60 Days / No Restocking Fee
    • 61-90 Days / 20% Restocking Fee
    • 91+ Days / No Refund Available
  • Perimeter Technologies - 60 Days / No Restocking Fees
  • Animal Stuff - 30 Days / 15% Restocking Fee
  • Doggie Dooley - 30 Days / 20% Restocking Fee
  • Dogtra - 30 Days / No Restocking Fee
  • Dynamic Accents - 30 Days / 15% Restocking Fee
  • Solvit - 30 Days / 12% Restocking Fee
  • Richell Pet Gates - 30 Days / 20% Restocking Fee
  • PetsStop - 30 Days / 15% Restocking Fee
  • Cardinal Pet Gates
    • 0-30 Days - No Restocking Fees
    • 31-60 - Days 15% Restocking Fee
    • 61+ Days - No Refund Available
  • Big Shrimpy Dog Beds (Must be in Original Condition. “Original condition” means that the item still has the hang tags attached and does not show any sign of use or damage by pets, including pet hair or any other sign of wear, use, or washing. Big Shrimpy reserves the right to make the final decision about whether a returned item is in its original condition.)
    • 0-30 Days - No Restocking Fee
    • 31-60 Days - 25% Restocking Fee
    • 61+ Days - No Refund Available
  • Prevue Pet Products - 30 Days / 20% Restocking Fee (Must be unused and in original packaging)
  • Kennels and Kennel Tops - 30 Days with 50% Restocking Fee
  • GoPet Treadmills & TreadWheels - 30 Days / 30% Restocking Fee
  • Pet Gear - 30 Days / 30% Restocking Fee New, unused items only.
  • Crown Pet Products - 7 Days with 20% Restocking Fee for Non-Warranty issues
  • Pet Step - 30 Days with 15% Restocking Fee
  • Ideal Pet Products - 30 Days
  • Ware - 30 Days with 10% Restocking Fee
  • Bark Buddy - 30 days
  • DogWatch - 30 days
  • Find My Pet GPS - 30 days
  • Happy Hound - 30 days
  • Penn Plax - 30 days
  • TabCat - 30 days
  • Essential Pet Products - 60 days

We DO NOT accept Returns or Exchanges on any Prescription Medications, Supplements and Vitamins.

Our Customer Service Team can be reached at 1-844-494-9001, and we will provide you with instructions for returning your items, shipping and any other service & handling fees for the return.

You can also send your complaints or issues via following form: